Frequently Asked Questions

We're constantly working on making our device more kid-safe and friendly. That said, our early access users have their children cook on the device by themselves and our youngest chef is all of 6 years old!

The robot was built for families to eat healthy and fresh food every day on autopilot. Hence, one cooking session can serve up to 4 people.

That's the plan! We’re not just aiming to take over your kitchens, but also all your mealtime concerns. So sit back, relax and let us do the cooking!

We have early users who are continuing to use the alpha version of the product and still cook recipes on the prototype. We’re currently rolling out a private beta version too.

By not opting for the $100 monthly subscription, you will miss out on the recipe customization software feature, replenishment of spice pods at a discounted rate and new recipes. You will only have access to a limited number of pre-set recipes on the device. Our aim is not just to automate your meals but to dissolve any culinary burden from your shoulders.

Apart from the one time payment of 700$, you can opt in for a subscription starting at $100 a month. The subscription gives you access to spice consumables and software services for recipe customization. The subscription also gives you access to an additional curated set of recipes from various parts of the world apart from the 50-60 preset recipes.

Pay just a total of $700 (30% discounted on the launch price of $1000) when we launch by reserving now for $100. Personalised limited edition of the robot as an early backer. Invites to special events & early access rewards. Chance to cook along with celebrities.

The product will be rolled out on a waitlist basis. You can currently reserve your device for $100 on our website, and pay the remaining amount upon final launch. The reservation fee currently gives you a 30% discount on the final launch price. This pricing doesn't include a subscription component comprising spice consumables, software services, and special recipes.

Not really- we want to promise consistency in taste without you needing to worry about anything. Every recipe is tried, tested and tasted with these same spices in our labs. If you substitute, we will be in no position to take accountability for the resultant flavor of the dish.

We have an active exhaust system that takes care of the smoke/fumes and the device is designed in a way that the splattering is minimum.

The entire clean-up after a meal shouldn’t take more than 5 minutes. All parts that come in contact with food are dishwasher-friendly. Any other grime can be wiped down with a kitchen towel.

We request you to keep the device's packaging in case you want to raise a return/end your subscription.

It will easily fit under your kitchen cabinet. It takes up about 20% more space than a standard microwave

Yes, it works with a standard electrical outlet rated for 15 Amps

Peak power consumption is 1800 Watts

Yes you can. The robot has its own ways of getting around traditional problems- and makes sure the food tastes just the same, had you used methods like pressure cooking.

After every recipe you can feed in detailed feedback on the app regarding what aspects you didn't like. The device will make sure to cook it according to those directions the next time.

You can customise all aspects of a recipe from seasoning, spices, done-ness, thickness/saucy-ness of gravy to swapping ingredients and using what you have at hand.

This might happen due to issues with the payment gateway – please send a screenshot of the error to care@eatwithnymble.com and we shall send you a direct payment link.

The amount will be refunded back to you within 5-7 business days. You can reach out to us at care@eatwithnymble.com in case the same does not reflect.

We’ve commenced offline demos in the Bay Area on a weekly basis. Seats are limited. Book your demo here: https://calendly.com/eatwithnymble/nymble-product-demo?month=2022-06. Don’t find a suitable date and time? Request for a demo by reaching out to us at care@eatwithnymble.com

To understand how the robot works and get all your queries cleared, you can sign up for a product demo from this link: https://calendly.com/eatwithnymble/nymble-product-virtual-demo?month=2022-06

Currently, all slots for our trials are full. But we will definitely reach out should more slots open up in the order of your reservations! Having said that, you can sign up for a demo instead using the links above.

We hope to have more clarity on this closer to the shipping timelines and will update the same then.

We'll be tentatively launching in other locations post our US launch that is set to take place in Q2 2023. Do watch out for updates!

Once you pay the reservation amount, we will be bound by the Reservation Agreement (https://www.eatwithnymble.com/reservation-agreement) to fulfill the product to you! You will receive a receipt on the email ID used to confirm the reservation, along with regular updates. Additionally, we have a no questions asked refund policy.

Shipping starts in April 2023. We're currently shipping the beta version of our product in July 2022 across the Bay Area, California. Reserve a copy here (https://www.eatwithnymble.com/early-access) if you’d like to get the product when we launch.